When I was introduced to e-commerce, I wasn’t quite sure. I didn’t get how I could stay home, order something online, and it will get to my destination in one piece. I had so many doubts about it, but I decided to try. I didn’t want to be the millennial scared of taking chances in our digital age.
My first order online was seamless. I was working in a bank, and I ordered a wristwatch, the order got to my bank the next day, and the packaging was excellent. However, when I opened the package, which was beautifully arranged, I found out that the wristwatch wasn’t working. This was the beginning of my issues with shopping online.
My most recent experience was ordering food online. The restaurant was a 20 minutes’ walk from my house, but I was so hungry to go anywhere, so I placed my order online. I was told my food would be delivered in 30 minutes. 2 hours, 30 minutes later, there was no food or delivery person in sight, and after almost 3 hours, my phone rang. It was the delivery guy breathing in short pants. According to him, his delivery bike had issues, that’s why my food came almost 3 hours late!
Unreliability is one of the characteristics of most logistics company in Nigeria.
You call a logistics company to deliver a product to one of your clients, and the dispatch driver has tales by moonlight for you. The product is not delivered on time and your client; labels you as unreliable or even gives you lousy rating.
You even get a call from the client complaining about damaged goods when you are sure that it was adequately packaged from your end.
Delivering your products shouldn’t be that hard. You should be able to pick up your order or order a dispatch driver from an app, and your clients should give you a 100% rating, especially for prompt delivery. It would help if you didn’t keep on losing customers because you can’t give them the seamless delivery they deserve.
If the story above sounds familiar, I know you must be on the lookout for the best way to end this mess so your clients can trust you again. You are tired of being labelled inconsistent as Nigerian tailors.
I was like you, worried about what to do—worried that I can’t get anything online without shouting at the top of my voice at the company and their delivery person for lying. That changed when I found DELIVERNOW.
With DeliverNow, you can be assured of first-rate delivery and the best customer service ever. DeliverNow works with businesses to provide a permanent digital solution to the logistics problems facing the Nigerian business space by providing peace of mind to business owners and their consumers.
By making use of the efficient mobile app and website, customers can have their goods delivered to them in good shape.
DeliverNow changed my perspective as regards the logistics ecosystem and like the tagline states, it’s here to give you peace of mind. So, what are you waiting for? Hurry now to www.delivernow.to or download the app to get started.
We work with highly skilled and experienced Software Engineers, Designers and Brand Managers.